Jim Shuman, a former masonry contractor, came up with the idea of creating a plaque to hang outside a public restroom to signal that assistance was being provided within. “My wife suffers from memory loss and dementia, and I discovered when we were out in public, oftentimes I couldn’t find a family rest room. Many times I had to go into the ladies room with her. It was embarrassing at times, and I thought there had to be a better way. I thought I could make a little plaque with magnets that we could put on a bathroom door so people wouldn’t be startled."